Nunez Cleaning is a reputable cleaning company that specializes in providing exceptional residential and commercial cleaning services within the Philadelphia and New Jersey area. Established in 2020, Nunez Cleaning has quickly gained recognition for its commitment to delivering top-notch cleaning solutions to both homeowners and businesses. With years of experience in the industry, our dedicated team of cleaning professionals is well-equipped to handle a wide range of cleaning tasks, ensuring that every space we touch is left spotless and refreshed. Our client's come first that's what makes us different.
We strive for excellence in every aspect of our work, consistently delivering exceptional cleaning results to our clients. We conduct our business with the utmost integrity, ensuring transparency, honesty, and ethical practices in all our interactions. We understand the importance of being reliable and punctual, always arriving on time and completing our cleaning tasks efficiently and effectively.
Our client's privacy is top priority. Any information given is strictly only used/handled by owners & management. Any and all keys or lock codes are not shared or given to anyone besides owner or management.
Photos/Videos: We do not take or post photos/videos without the clients permission. All photos/videos are used strictly for our social media/website. Address or location is never shared. Clients are never tagged in photos to protect our clients privacy.
Cancellation Policy
Our Commitment to You
We understand that schedules change and unexpected situations arise. This policy helps us manage our time effectively while maintaining availability for all our clients.
Important Details:
24-Hour Notice Required: Cancellations made 24 hours or more in advance will not incur any fees. We're happy to help you reschedule for a time that works better.
Late Cancellations: Appointments cancelled with less than 24 hours' notice will be charged the $50 cancellation fee.
Payment: The cancellation fee must be paid before booking future appointments.
Exceptions
We recognize that true emergencies happen. In cases of serious illness, family emergencies, or other extenuating circumstances, please contact us to discuss your situation. We'll work with you on a case-by-case basis.
Cancellation Fee
A $50 cancellation fee applies to appointments cancelled with less than 24 hours' notice.
PAYMENTS: A 50% non-refundable deposit is required for all cleanings. There are absolutely no refunds. We accept Cash, Venmo, & Apple Pay. We no longer accept checks or Cash App. An invoice or reciept can be given upon request.
Please note: All cleanings are timely scheduled. Unless stated at scheduling we cannot add other services during the cleaning. Please be mindful that everyone is on a time schedule. Our job is to make all our clients happy. We cannot do that if 1 appointment is pushed back.